faqs 1
INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

I don't want to book bike tours online, what should I do?

You can tex or ring us via WhatsApp Alan Chien 24/7: +84945918688

How do I make the booking?

Make a reservation with MTB Vietnam is so easy and safe.

Just send us your inquiry and we require small deposit to secure the booking!

Once we receive your inquiry, our team will contact your chosen hotel to confirm the reservation. We will response soonest with couple hours!

 

What happens when I make a reservation?

Upon receiving your inquiry with sending the deposit payment, we will process the booking right away. All reservations will be followed up in the same day with emails to confirm your booking.

How much do I need to pay for the deposit?

We require 200 USD or max 20% it depends which tour, long or short? But normally 200 USD is the minimum to secure your date and booking. The balance you can pay us when we meet in Vietnam.

Do we need a Travel Insurance?

MTB Vietnam strongly recommend that all riders should purchase travel insurance before coming to Vietnam for adventure bike trips.

Hanoi Office - Vietnam

290 Nguyen Trai Street, Thanh Xuan District, Hanoi city, Vietnam

24/7 WhatsApp+84.945918688

E: Alan@mtbvietnam.com

CONTACT US